Terms & Conditions / Privacy Policy

Terms & Conditions

We provide custom printing products based on the details and artwork supplied by customers. Please check your product size, quantity, artwork, spelling, colours, and other details carefully before approving an order.

Once an order has entered production, changes or cancellations may not be possible.

Production and delivery times may vary depending on the product, quantity, artwork, and delivery location. Most orders are delivered within 5–7 business days. Free shipping is available on eligible orders across Australia and the UK.

Prices and product options may change without notice. We reserve the right to correct pricing or product information errors.

Customers are responsible for ensuring that submitted artwork does not infringe copyright, trademarks, or other intellectual property rights.

Refund & Return Policy

As our products are custom printed, we generally do not accept returns for change of mind, incorrect artwork, incorrect details, or ordering the wrong size or quantity.

If your order arrives damaged, defective, or incorrectly printed due to a production error, please contact us as soon as possible with your order number and clear photos. After reviewing the issue, we may offer a replacement, reprint, credit, or refund where appropriate.

If an order has already entered production, cancellation or refund may not be available.

Privacy Policy

We respect your privacy and only collect information needed to process orders and provide our services. This may include your name, email address, phone number, billing and delivery details, order information, and artwork files.

We use your information to process orders, arrange delivery, provide customer support, process payments, and improve our services.

We do not sell your personal information. We may share necessary information with trusted payment providers, delivery companies, website services, and other service providers that help us operate our business.

Our website may use cookies to improve functionality and understand website usage. By using our website, you agree to our use of information as described in this policy.

For questions about our Terms & Conditions, Refund Policy, or Privacy Policy, please contact us at sales@thestickerprinting.com.