Frequently Asked Questions

At The Sticker Printing, we make custom printing simple from design to delivery. Whether you need stickers, labels, decals, cards, banners, or other printed products, our team is here to help. Below are answers to some of the most common questions customers ask before placing an order.

1. Ordering

What products can I order from The Sticker Printing?

We offer a wide range of custom printed products, including vinyl stickers, die-cut stickers, paper stickers, clear stickers, labels, decals, bumper stickers, banners, cards, brochures, posters, promotional products, and more. You can choose different sizes, materials, shapes, finishes, and quantities based on your requirements.

How do I place an order?

Choose the product you need, select the available specifications, upload your artwork, and complete your order. If you are unsure about the right material, size, finish, or printing option, contact our team before ordering and we will help you choose the most suitable option.

Can I request a custom size or shape?

Yes. We offer custom sizes and shapes for many products. Die-cut and custom-cut options are also available for stickers and labels. If you have a specific requirement that is not listed online, contact us with your details for assistance.

Can I order a small quantity?

Yes. Order quantities vary by product. We also handle larger and bulk printing orders. If you need a high quantity, contact our team for available volume pricing.

Do you offer rush printing?

Yes. Rush production may be available for selected orders. If you have a specific deadline, contact us before placing your order so we can confirm whether your required timeframe can be accommodated.

Where do you deliver?

We provide printing services for customers across Australia and also serve customers in the UK. Shipping availability and delivery time can vary depending on the destination and order.

Is shipping free?

Free shipping all over Australia and the UK.

Can I track my order?

Where tracking is provided by the selected delivery service, tracking information will be shared with you. If you need an update on your order, you can contact our customer service team.

2. Changes & Cancellations

Can I change my order after placing it?

Please contact us as soon as possible if you need to make a change. Orders may not be changed once they have entered production or printing, so changes cannot always be guaranteed.

Can I cancel my order?

Cancellation depends on the production stage of your order. If production has not started, we will do our best to assist. Once an order has entered production or printing, cancellation may no longer be possible.

3. Returns & Refunds

Can I return custom printed products?

Because custom printed products are made according to the customer’s specifications, returns are generally not accepted simply because the customer changes their mind or no longer requires the product.

If your order arrives damaged, defective, incorrectly produced, or has another genuine production issue, contact us promptly with your order details and photographs so we can review the matter.

What should I do if my order has a problem?

Contact us as soon as possible after receiving your order. Please provide your order number, a description of the issue, and clear photographs where applicable. We will review the issue and advise you of the available solution.

4. Payment

What payment methods do you accept?

Available payment methods may include major credit cards, PayPal, and bank/wire transfer. Payment options can vary, so please check the options available when placing your order.

Can I order in bulk?

Yes. We accept bulk printing orders and can provide volume-based pricing for suitable orders. If you regularly require printed products, ask our team about bulk or reseller options.

Need More Help?

If your question is not answered here, please contact The Sticker Printing team. We are happy to help with product selection, artwork, materials, quantities, production times, and other printing requirements.

Email: sales@thestickerprinting.com

Australia: (03) 8593 7418

UK: 020 3807 5137